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Terms of Use

TERMS OF SERVICE


These Terms of Service govern your use of websites owned or operated by The Comforter's Network, INC ("The Comforter's Stream," "we," or "us"), including www.thecomforterstream.tv, www.comforterstream.org, www.thecomforterstream.com (collectively, the "Site"), and the TheComforterStream.tv subscription service, all online video services, mobile applications (e.g., iOS, Android), and any other interactive features, widgets, products, and resources offered by us or our affiliates, distributors, or licensees (collectively, the "Services"). These Terms, together with our Privacy Policy and any Additional Terms (collectively, the "Terms"), constitute your complete agreement regarding your use of the Site and Services. By using the Site or Services, you agree to the Terms and represent that your use supports our mission to spread the Gospel of Christ.


ELIGIBILITY


You must be at least 18 years old to use the Site or Services. By accessing the Site or Services, you confirm you meet this age requirement.


ADDITIONAL TERMS


Certain Services or participation in sweepstakes, contests, or promotions ("Promotions") may be subject to additional terms or rules ("Additional Terms"). We will provide these Additional Terms before you use such Services or participate in a Promotion. By engaging with those Services or Promotions, you agree to the Additional Terms.


PASSWORD AND ACCOUNT SECURITY


You may create an account by completing the online registration process on the Site, providing accurate and complete information and updating it if it changes. You may not:

  • Register under another person’s name.

  • Choose a vulgar, profane, or offensive username.

  • Impersonate or suggest representation of another person or entity.

  • Include solicitations in your username.

If you create an account, we will assign or allow you to select a password. You must keep your password confidential and not permit others to use it. You are responsible for all activity under your account, whether authorized or not. Notify us immediately at support@thecomforterstream.tv if you suspect unauthorized use. We never request your password; report such requests to us. We recommend changing your password regularly.


We may suspend or terminate your access if we believe your password is used without permission or disrupts the Site or Services.


SUBSCRIPTION AND RENEWAL TERMS; REFUND AND CANCELLATION POLICIES


By purchasing a TheComforterStream.tv subscription, you agree to pay the applicable subscription fee, plus any taxes, as displayed at checkout. Your subscription will automatically renew unless canceled, and you authorize us (via our payment processor, Uscreen) to charge your payment method for each renewal period. We will notify you of the renewal date and amount at least 7 days before each charge via email to the address on file. You may cancel at any time to avoid future charges, as described below. If we cannot charge your payment method, your subscription will terminate.


We may increase subscription prices, but we will provide at least 30 days’ advance notice via email, and the increase will apply only to your next renewal period, allowing you to cancel beforehand. A subscription grants access to TheComforterStream.tv content during the subscription period, but we do not guarantee specific episodes or content availability. You are responsible for your own data and internet service fees.


Free Trial Period


Your subscription may include a one-time free trial, limited to one per 365 days. We will begin charging for your subscription at the end of the free trial, and this date becomes your purchase date for renewal calculations. To avoid charges, cancel before the trial ends by emailing support@thecomforterstream.tv or navigating to My Account, selecting My Subscription, and clicking “Cancel Subscription” (where available).


Promotional Code


If you use a promotional code or "promo code" to obtain a thecomforterstream.tv subscription at a discounted price, the discount applies only during the initial subscription period and does not apply to renewal periods. All renewals will be charged at the then-current subscription price.


Payment Processor


We use Uscreen to process payments securely. Uscreen’s Terms of Service are at www.uscreen.tv/terms-of-service. Payments are made to Uscreen on our behalf based on your subscription plan. Contact support@thecomforterstream.tv for payment questions.


Monthly Subscription


Monthly Auto-Renew


Your monthly subscription renews every four weeks from your purchase date. To avoid the next charge, cancel before the renewal date, viewable in the My Subscription section of My Account. You may update your payment method in the My Billing and Payment Info section. We may choose not to renew your subscription at our discretion.


Canceling Your Monthly Subscription


You may cancel your monthly subscription at any time by emailing support@thecomforterstream.tv or, where available, navigating to the My Account page, selecting My Subscription, and clicking “Cancel Subscription.” If you cancel within the first 15 days of your subscription or renewal and have not received a refund from us in the prior 365 days, you will receive a full refund of your most recent payment. If you cancel after 15 days or have already received a refund in the prior 365 days, no refund will be issued, but your access will continue until the end of the current four-week billing cycle. All charges are non-refundable except as stated in this section. To avoid renewal charges, cancel before your renewal date, which is displayed in the My Subscription section of My Account.


Yearly Subscription


Annual Auto-Renew


Your yearly subscription renews annually from your purchase date. To avoid the next charge, cancel before the renewal date, viewable in the My Subscription section of My Account. You may update your payment method in the My Billing and Payment Info section. We may choose not to renew your subscription at our discretion.

 

Canceling Your Yearly Subscription


You may cancel your yearly subscription at any time by emailing support@thecomforterstream.tv or, where available, navigating to the My Account page, selecting My Subscription, and clicking “Cancel Subscription.” If you cancel within the first 15 days of your subscription or renewal and have not received a refund from us in the prior 365 days, you will receive a full refund of your most recent payment. If you cancel after 15 days or have already received a refund in the prior 365 days, no refund will be issued, but your access will continue until the end of the current subscription year. All charges are nonrefundable except as stated in this section. To avoid renewal charges, cancel before your renewal date, which is displayed in the My Subscription section of My Account.


Mobile Application Information


If you access the Services through our mobile applications (e.g., iOS, Android):

  • These Terms apply to both website and mobile app usage.

  • Additional terms from your device’s app store (e.g., Apple App Store, Google Play Store) may apply to in-app purchases, subscriptions, or app functionality, and you agree to comply with such terms.

  • In-app purchases and subscriptions are processed securely through your device’s app store, subject to their payment terms and refund policies. We are not responsible for app store payment disputes.

  • Push notifications and location-based features may be available. You may manage these features in your device settings and provide or withdraw consent for notifications via the app or by emailing support@thecomforterstream.tv.

  • Mobile data charges from your carrier may apply. You are responsible for any such charges.

  • We comply with app store policies, including clear disclosure of subscription terms and cancellation options. Questions about app-based subscriptions or purchases can be directed to support@thecomforterstream.tv.

USE OF THE SITE AND SERVICES


You are responsible for your use of the Site and Services and any use via your account. Our goal is to create a positive, safe, and Gospel-focused community. By posting, transmitting, or submitting information or communication (“User Content”), you are solely responsible for its content and consequences. We reserve the right to moderate User Content and remove any content that violates these Terms, applicable law, or our community standards, at our sole discretion.


You may not:

  • Use the Site or Services for non-personal or commercial purposes without our written consent.

  • Copy, reproduce, distribute, or exploit content from the Site or Services, except as permitted; “THOU SHALT NOT STEAL” (Exodus 20:15).

  • Violate laws, regulations, or third-party rights (e.g., intellectual property, privacy).

  • Submit illegal, abusive, harassing, pornographic, hateful, or objectionable content.

  • Send spam, malicious software, or unauthorized advertising.

  • Stalk, harass, or threaten others.

  • Impersonate anyone or misrepresent affiliations.

  • Scrape, crawl, or harvest user data (e.g., collecting email addresses).

  • Reverse engineer or interfere with the Site or Services.

  • Access the Site to build a competing service.

We may, at our discretion:

  • Monitor, edit, or remove User Content.

  • Investigate violations and disclose content to law enforcement as required.

  • Suspend or terminate your access for violations.

Your viewing experience depends on factors like device hardware, internet speed (minimum 5.0 Mbps for HD), and location. We are not responsible for quality issues due to these factors.


Consequences of Violations


If you violate these Terms, we may take actions including, but not limited to:

  • Issuing a warning for minor violations.

  • Temporarily suspending your account for repeated or serious violations.

  • Permanently terminating your account for severe or persistent violations, with no refund.

  • Reporting illegal activity to law enforcement.

We will notify you of actions taken via email, except where prohibited by law. You may appeal suspensions or terminations by emailing support@thecomforterstream.tv within 30 days, and we will review your appeal in good faith.


ACCURACY OF DATA


We make no claims about the accuracy, reliability, or completeness of content on the Site or Services. We are not liable for any loss or damage from reliance on such content.


OWNERSHIP


We own or license the content on the Site and Services, including software, text, visual and audio content (“Content”), TheComforterStream.tv trademarks, trade names, logos, and brand elements (“Marks”), and third-party trademarks and brand elements (“Third-Party Marks”). These are protected under U.S. and international laws. You may not reproduce, distribute, or exploit our Content or Marks without our prior written consent.


We grant you a personal, non-exclusive, non-transferable, revocable, limited license to access and use the Site and Services for personal, non-commercial purposes. We may withdraw or restrict access at any time.

If you promote the Site or Services publicly, you must comply with the Federal Trade Commission’s Guidelines Concerning the Use of Testimonials and Endorsements in Advertisement (available from the FTC).


FEEDBACK


We welcome your feedback about TheComforterStream.tv. Any feedback, suggestions, or ideas you provide are yours personally, and you grant us a worldwide, royalty-free license to use them for any purpose without compensation or acknowledgment.


DIGITAL MILLENNIUM COPYRIGHT ACT


We respect intellectual property rights and will remove content that violates copyright law and terminate repeat infringers’ accounts. If you believe your work has been infringed, send our copyright agent a notification with:

  • Identification of the copyrighted work.

  • Location of the infringing material on the Site.

  • Your contact information.

  • A good-faith statement that the use is unauthorized.

  • A statement under penalty of perjury that the information is accurate.

  • Your signature.

Send to the Copyright Manager:  support@thecomforterstream.tv


Do not send unrelated inquiries to this agent.


PRIVACY


Our Privacy Policy at www.thecomforterstream.tv/pages/privacy-policy explains how we collect, use, and disclose your information. By using the Site or Services, you agree to the Privacy Policy and consent to receive electronic communications related to your use, including announcements about Terms or Privacy Policy changes and renewal notifications.

 

Video Privacy Protection


We comply with the Video Privacy Protection Act (VPPA). We will not disclose your viewing history or preferences (e.g., videos watched on TheComforterStream.tv) to third parties without your express consent, except as required by law or as described in our Privacy Policy. You may provide or withdraw consent for sharing viewing data via your account settings or by emailing support@thecomforterstream.tv.


LINKS


The Site and Services may link to third-party websites or app integrations. We do not endorse or control these third parties and are not liable for any damage or loss from their use. Review their terms and privacy policies before engaging.


CHANGES AND CORRECTIONS TO THE SITE OR SERVICES


We may enhance, update, or discontinue the Site or Services without notice. If we change or discontinue a paid subscription Service impacting your auto-renewal (e.g., price increases), we will notify you at least 30 days before your next renewal via email. We may correct errors or update information at any time without notice and do not guarantee continued availability of content or features.


TERMINATION


We may refuse or terminate access to the Site or Services at our discretion. Violation of these Terms results in automatic termination of your access and forfeiture of any refund rights.


DISCLAIMER AND LIMITATIONS ON OUR LIABILITY


You use the Site and Services at your own risk. The Site and Services are provided “as is” and “as available.” To the fullest extent permitted by applicable law, The Comforter's Network, INC and its affiliates, distributors, licensees, and their respective officers, employees, managers, directors, shareholders, members, parents, subsidiaries, agents, and licensors (collectively, “Affiliates”) disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement, except for liability arising from our gross negligence or willful misconduct.


We make no representations or warranties about the availability, quantity, accuracy, or completeness of content on the Site or Services, including user comments or linked third-party content. We are not liable for: (a) errors or inaccuracies in content; (b) personal injury or property damage from your use, except as caused by our gross negligence or willful misconduct; (c) unauthorized access to our servers or your information; (d) interruptions in service; (e) viruses or malicious software transmitted by third parties; or (f) losses from reliance on content.


We do not endorse or guarantee third-party products or services advertised or offered through the Site or Services. To the fullest extent permitted by law, neither we nor our Affiliates will be liable for indirect, incidental, special, consequential, or exemplary damages, including loss of profits, goodwill, data, or other intangible losses, arising from your use of the Site or Services, except where such damages result from our gross negligence or willful misconduct.

Some jurisdictions do not allow certain warranty exclusions or liability limitations. To the extent we cannot disclaim implied warranties or limit liability, the scope and duration of such warranties and our liability will be the minimum permitted under applicable law.


INDEMNIFICATION


You agree to indemnify, defend, and hold harmless The Comforter's Network, INC and its Affiliates from any claims, liabilities, damages, costs, or expenses (including reasonable attorneys’ fees) arising from: (a) your User Content or feedback; (b) your use of the Site or Services; (c) your violation of these Terms; or (d) your violation of third-party rights (e.g., intellectual property, privacy). We may assume control of any defense at our expense, and you will cooperate with us.


OTHER PROVISIONS


Under no circumstances will we be held liable for any delay or failure in performance due in whole or in part to any acts of nature or other causes beyond its reasonable control.

These Terms will be governed by and construed in accordance with the laws of the State of New York, without giving effect to any conflict of laws rules or provisions.


Any controversy, claim, or dispute arising out of or related to these Terms (or the interpretation, performance, or breach of them), the Site or the Services, including but not limited to alleged violations of state or federal statutory or common law rights or duties (a "Dispute") shall be solely and exclusively resolved according to the procedures set forth in this paragraph. If we are unable to resolve any Dispute through informal means, either party may initiate binding arbitration of such Dispute. The arbitration shall be initiated and conducted according to the JAMS/Endispute Comprehensive Arbitration Rules and Procedures in effect as of the date hereof, including the Optional Appeal Procedure provided for in such rules (the "Arbitration Rules"). The arbitration shall be conducted in New York, New York, before a single neutral arbitrator appointed in accordance with the Arbitration Rules. The arbitrator's decision shall be controlled by these Terms and any of the other agreements, including any applicable Additional Terms. No Disputes may be arbitrated on a class or representative basis; arbitration can decide only the individual Dispute and the arbitrator may not consolidate or join the claims of other persons or parties who may be similarly situated.


BY ENTERING INTO THESE TERMS, YOU HEREBY IRREVOCABLY WAIVE YOUR RIGHT TO A JURY TRIAL AND ANY RIGHT YOU MAY HAVE TO JOIN CLAIMS WITH THOSE OF OTHERS IN THE FORM OF A CLASS ACTION OR SIMILAR PROCEDURAL DEVICE. ANY CLAIMS ARISING OUT OF, RELATING TO, OR CONNECTED WITH THESE TERMS MUST BE ASSERTED INDIVIDUALLY.


The arbitrator shall not have the power to award punitive damages against any party. Without limiting the foregoing, any lawsuit filed relating to these Terms, the Site, Services, or your relationship with us, must be filed in the state or federal courts sitting in New York, New York and you agree to irrevocably submit to the exclusive personal jurisdiction of such courts.


If any provision of these Terms is found to be unlawful, void, or unenforceable, then that provision will be deemed severable from these Terms and will not affect the validity or enforceability of any remaining provisions. It is the parties' intention that the court or arbitrator modify such invalid provision to give it the fullest effect permissible under applicable law.


Our failure to enforce any right or provision of these Terms will not act as a waiver of such right or provision and will not prevent us from enforcing such right or provision or any other right or provision in the future.

These Terms, and any rights and licenses granted to you hereunder, may not be transferred or assigned by you without our written permission. We may assign or transfer our rights, licenses, and obligations under these Terms without restriction, including without limitation in connection with a merger, acquisition, a sale of assets or by operation of law.


CHANGES TO THESE TERMS


From time to time, we may change these Terms. If we change these Terms, we will inform you by posting the revised Terms on the Site. Those changes will go into effect on the Revision Date shown in the revised Terms. By continuing to use our Site or Services, you agree to the revised Terms. If the change is a "material change" that requires us to notify you pursuant to applicable law, we will notify you by email to the email address we have on record at least thirty (30) days before the Revision Date. If you object to any such changes, your sole recourse shall be to cease using the Site and/or Services.

Last revised: May 05th, 2025


Contact Information:
The Comforter's Network, INC
Email: support@thecomforterstream.tv
Website: www.thecomforterstream.tv

 

© The Comforter's Stream (The Comforter's Network, INC)